Frequently Asked Questions

Why don’t I see my iOS Photo albums in Home?

BookGenie needs at least 20 photos to make a book, so the most likely reason you don’t see an iOS album in Zenbook Home is because the album has less than 20 photos.

Why don’t I see all the seasons when I tap Year in Pictures?

BookGenie needs at least 20 photos to make a book, so the most likely reason you don’t see a season is because the season has less than 20 photos.

How many photos can be in my book?

Up to 4,000 photos

What is the minimum number of photos BookGenie needs to make a book?

20

How much do books cost?

See pricing

Can I change the layout of my book?

Yes

Can I change the order of my photos?

No. BookGenie puts your photos in chronological order (oldest first). If BookGenie isn’t doing this properly, please let us know.